Error Messages
Error Messages
The following are some possible error messagesyou may get on your screen. Some solutions are also provided, but in case of incapacity to solve the problem, please contact our technical support.
Base not Found - Press any key - The terminal does not find the base. If you have not started working yet, you should try to do a reset.
If the message persistes, one of the following problems may exist:
- out of range - distance between the terminal and the base is too big
- base not connected to the power
- serial cable problems
- PC off or without the relevant program running
If at work and the message comes on the screen, try to get closer to the base and then press any key.
Term ID not defined - The name of the terminal ID must be defined both on the computer and the terminal.
System Down - The connection to the PC is ok but the PC does not receive response.
You may need, in an extreme situation, to reboot the PC.
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